At SUBHASHINII, the garments are made with fine, delicate materials which are then stitched into wearable clothing. Thereby requiring utmost care in handling and maintaining, making it imperative to be gentle with all SUBHASHINII’s clothing.

We strictly recommend DRY CLEAN ONLY.

We also recommend only Steam Ironing your clothes to maintain the freshness and texture of the products.

We do not guarantee color bleeding caused due to machine or hand washing.

At SUBHASHINII, we make products with love & dedication. As we are a made-to-order label, accepting returns is not possible.

However in the following scenarios it is possible to exchange the item(s) ordered:

Manufacturing Defect

Before your parcel leaves our warehouse, it is fully checked by our Quality Control team. If you receive an item, which is faulty or damaged, please write to us at info@subhashinii.com describing the issues within 2 days of receipt of the order.

We will be able to exchange items with manufacturing defect after running a stringent quality check process on receipt of the return. We will send you an email confirming that the return has been accepted. Cost of the return will be borne by the customer. The item(s) should be returned unworn and in perfect condition. Returns that are damaged or soiled will not be accepted and sent back to the customer.

Once the return is accepted we will re-make the same item and send it for you within 18-20 working days.

Incorrect Size

We do not accept returns or offer refunds  in case of incorrect Size.

Please do refer to our Size Guide before placing an order. - Size Chart

However, incase of an incorrect sizing we will be happy to alter if the item(s) received are of an incorrect size. If you need an exchange for a different size because of sizing issues, please write to us at info@subhashinii.com within 2 days of receipt of order. For an item to qualify for exchange please ensure the returned item(s) are unworn and in perfect condition.

Once the item(s) returned reach our warehouse, we will be able to alter or exchange and send it back to you within 18-20 working days. Cost of return to be borne by the customer.

 SUBHASHINII cannot be held responsible for items lost in post, damaged in transit or held at customs. 

 Changes/ Cancellations

If you wish to cancel your order, you may write to us within 24 hours of placing the order at info@subhashinii.com. The payment will be credited in the same mode as received within 14 working days. Once an order goes into production i.e post 24 hrs, cancellation and refund is not possible.

All custom orders are excluded from the returns policy.